Medical Administrative Assistant

Job description

Company Overview:

Northern Dental Group is a family-owned dental practice that has been providing high-quality dental care to our community for over 20 years. Our team of experienced dentists and staff are committed to creating a comfortable and welcoming environment for our patients. We pride ourselves on our personalized approach to dental care and our commitment to staying up-to-date with the latest advancements in the field.

Job Overview:

We are seeking a highly motivated and professional Medical Administrative Assistant to join our dedicated team. As the first point of contact for our patients, you will play a crucial role in creating a positive and welcoming atmosphere for all who enter our practice. This position is perfect for someone who is passionate about healthcare and enjoys working in a fast-paced environment.

Key Responsibilities:

- Greet and check-in patients, collect personal and insurance information

- Answer phone calls and schedule appointments with patients

- Verify insurance coverage and process claims

- Maintain patient records and update information as needed

- Keep office and waiting areas clean and organized

- Assist with administrative tasks such as filing, faxing, and scanning documents

- Collaborate with dentists and dental assistants to ensure smooth patient flow

- Provide excellent customer service and address patient inquiries and concerns

- Educate patients on treatment plans, insurance coverage, and payment options

Qualifications:

- High school diploma or equivalent

- Minimum of 1 year of experience in a healthcare or administrative role

- Proficient in Microsoft Office and dental practice management software

- Strong written and verbal communication skills

- Excellent organizational and time management skills

- Attention to detail and ability to multitask

- Experience with insurance verification and claims processing is a plus

- Knowledge of dental terminology and procedures is preferred but not required

- Bilingual in Spanish is a plus

Why Work With Us?

At Northern Dental Group, we value our employees and believe that they are the key to our success. We offer a competitive salary, benefits package, and opportunities for career advancement. Our team is like a family, and we support each other and celebrate our achievements together.

If you are a highly organized and customer-focused individual looking to join a dynamic and growing dental practice, then we want to hear from you! Apply now to join our team as a Medical Administrative Assistant at Northern Dental Group.