To a clinician or healthcare executive researching locum tenens agencies, we all look the same. We say the same thing, we have similar processes, and according to our customer surveys, we even charge about the same amount for our services. To complicate matters, our name is the name of industry. With a name like LocumTenens.com, differentiating is a challenge.
Challenge accepted.
Many companies fall into the trap of trying to be who the market wants them to be. if there's one thing we've learned over the last 25 years in business, it's that you need to know who you are and what you have to offer - and then, you need to live by it. LocumTenens.com is not a commodity amongst a sea of near-identical commodities. And it's time we told our story.
Last year, like those before it, was a good year for us. We outperformed the industry and added new service lines to cover even more medical specialities. We hired new associates while boasting one of the highest retention rates in the staffing industry. And, most impressively, we grew our customer base without deflating our uncommonly high customer satisfaction scores. Despite all our success, we knew we needed to be intentional about showcasing our brand and setting ourselves apart. Our executive leadership, sales, recruiting, marketing and operations teams are aligned under one principle: at LocumTenens.com, we work hard and take care of people.
We know better service.
Why do we do what we do? It's simple. There is a critical shortage of talented physicians and advanced practitioners to care for our communities. The need has never been greater to connect great clinicians and great healthcare facilities. This is where we come in. We understand that our customers are looking to interact with people who are driven, inspired, committed and truly have the expertise to help guide them through their locums journey.
"I enjoy working with the very professional, respectful, responsive and dependable staff. Whenever travel, logistics or scheduling is needed, I know LocumTenens.com will take care of things."
Emergency medicine physician
We know better connections.
We know that we need to provide an engaging experience that earns the trust and loyalty of both our associates and customers. Experience matters, and every direct and indirect interaction forms the perception people have forged of LocumTenens.com