The utilization of telehealth services has increased significantly over the past few years, as those in the healthcare industry have started to realize the benefits it offers. Telemedicine allows organizations to maximize existing service lines; add new specialties without the associated costs and hassle of hiring full-time, in-house clinicians; and increase patient satisfaction. It also provides better work-life balance for clinicians, helping to alleviate the issues associated with the burnout crisis. However, in retrospect, the growth over the past few years will likely pale in comparison to the dramatic growth the industry is experiencing due to the COVID-19 crisis.
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